Customer Commitment

Product, support, and long-term care

Smooth Capture is sold as a working product for business use today, with active support and ongoing maintenance for paying customers.

Working product today

Smooth Capture is available now as a macOS app with recording, editing, export, licensing, and documentation already in place.

Support customers can reach

Customers can contact support@smoothcapture.app for setup help, troubleshooting, licensing questions, and purchase assistance.

Commercial use included

The product is built for client work, marketing assets, onboarding content, tutorials, product demos, and internal enablement videos.

Ongoing product maintenance

Bug fixes, improvements, and shipped features are published through the changelog so customers can see active product progress.

What support covers

Customers should expect a responsive support path before and after purchase.

Pre-purchase help

Questions about fit, licensing, device coverage, or workflow compatibility.

Technical support

Installation help, troubleshooting, and guidance for recording, editing, and exports.

Team purchasing

Assistance for agencies, consultants, and small teams choosing the right setup.

Need a direct answer before you buy?

Contact support for licensing questions, workflow fit, or team purchasing help.